Poutokomanawa Report
This report tells the story of a collaboration between Plunket, local whānau and TSI to redesign the Manurewa Plunklet family centre and what occurs within it.
This co-design process represented a significant shift from the way Plunket’s building projects were usually undertaken, where staff input was limited to a few key people, with little or no input from local whānau. The co-design process also helped to enable the Plunket team to shift from a service-led approach, in which staff and contractual arrangements determined what was delivered and how, toward a more whānau-centred approach, built around whānau voices, needs and wishes.